MDAC Application Overview
The Malaysia Digital Arrival Card (MDAC) application process is designed to be simple and user-friendly. The entire process can be completed online in approximately 10-15 minutes, and you'll receive instant confirmation upon successful submission.
Important Notice
The MDAC must be completed within 3 days before your arrival in Malaysia. We recommend completing it as soon as your travel plans are confirmed to avoid any last-minute issues.
Before You Start: Preparation Checklist
Gather all necessary information and documents before starting your MDAC application to ensure a smooth process.
Ready to Check Your Requirements?
Before starting your application, make sure you have all required documents and information ready.
Required Documents
- Valid passport (minimum 6 months validity)
- Flight booking confirmation
- Hotel reservation or accommodation details
- Return/onward ticket (if applicable)
- Visa (if required for your nationality)
Information You'll Need
- Personal details (name, DOB, nationality)
- Passport information (number, expiry date)
- Travel details (flight number, arrival date)
- Accommodation address in Malaysia
- Contact information (email, phone)
- Purpose of visit
Preparation Tips
Double-Check Information
Ensure all information matches your passport and travel documents exactly. Any discrepancies may cause delays at immigration.
Stable Internet Connection
Use a reliable internet connection to prevent data loss during the application process. The system auto-saves, but stability is important.
Complete in One Session
While the system saves your progress, it's best to complete the entire application in one session to avoid any technical issues.
Step-by-Step Application Guide
Follow these detailed steps to complete your MDAC application successfully.
Ready to Start Your Application?
Complete your Malaysia Digital Arrival Card application in just 10-15 minutes. Follow our step-by-step guide below for a smooth process.
Access the Official MDAC Portal
Visit the official Malaysia Digital Arrival Card portal. You can access it through:
- Official government website
- Mobile application (available on iOS and Android)
- QR code provided by airlines or travel agencies
Select Language and Start Application
Choose your preferred language from the available options:
- English
- Bahasa Malaysia
- Chinese (Simplified)
- Tamil
Click "Start New Application" to begin the process.
Enter Personal Information
Fill in your personal details exactly as they appear on your passport:
- Full name (first and last name)
- Date of birth
- Gender
- Nationality
- Email address
- Phone number
- Country of residence
- Occupation
Provide Passport Details
Enter your passport information carefully:
- Passport number
- Passport type (usually "Ordinary")
- Country of issue
- Issue date
- Expiry date
Enter Travel Information
Provide details about your travel to Malaysia:
Arrival Details
- Arrival date
- Flight number
- Airline name
- Port of entry (airport/border)
- Purpose of visit
Departure Details
- Departure date
- Departure flight number (if known)
- Duration of stay
- Next destination
Accommodation Information
Provide details about where you'll be staying in Malaysia:
Hotel/Resort
- Hotel name
- Full address
- Phone number
- Booking reference
Private Residence
- Host's full name
- Complete address
- Host's phone number
- Relationship to host
Other Accommodation
- Type of accommodation
- Name of establishment
- Full address
- Contact information
Health Declaration
Complete the health declaration section honestly:
- Recent travel history (countries visited in last 14 days)
- Health status declaration
- COVID-19 vaccination status (if applicable)
- Any symptoms or health concerns
- Contact with confirmed cases
Review and Verify Information
Carefully review all entered information before submission:
- Personal details match passport exactly
- Passport information is correct
- Travel dates and flight details are accurate
- Accommodation information is complete
- Health declaration is truthful
- Contact information is current
Submit Application
Complete the submission process:
- Read and accept the terms and conditions
- Confirm that all information is accurate
- Click "Submit Application"
- Wait for processing confirmation
Save Confirmation Receipt
After successful submission, you'll receive:
- Digital confirmation receipt
- QR code or reference number
- Email confirmation (if provided)
- SMS confirmation (if phone number provided)
Complete Your MDAC Application Now
You're ready to apply! Follow the steps above and complete your Malaysia Digital Arrival Card application for a smooth entry into Malaysia.
Application Tips for Success
Follow these expert tips to ensure your MDAC application is completed successfully without any issues.
Timing
- Apply within 3 days before arrival
- Don't wait until the last minute
- Allow extra time for any issues
- Consider time zone differences
Accuracy
- Match passport information exactly
- Double-check all dates
- Verify flight details
- Confirm accommodation addresses
Security
- Use only official government portals
- Avoid third-party websites
- Don't share personal information
- Keep confirmation secure
Technical
- Use updated browser
- Enable JavaScript
- Clear cache if issues occur
- Try different device if needed
Family Applications
- Each person needs separate application
- Include children of all ages
- Use consistent family details
- Apply for all members together
Backup
- Screenshot confirmation page
- Save PDF receipt
- Email confirmation to yourself
- Print physical copy if possible
Common Issues and Troubleshooting
Resolve common problems that may occur during the MDAC application process.
Website not loading or running slowly
+Solutions:
- Check your internet connection
- Try a different browser (Chrome, Firefox, Safari)
- Clear browser cache and cookies
- Disable browser extensions temporarily
- Try accessing during off-peak hours
Form not accepting my passport number
+Solutions:
- Enter passport number exactly as shown (including letters and numbers)
- Check for spaces or special characters
- Ensure passport is not expired
- Try typing instead of copy-pasting
- Contact support if passport format is unusual
Error message during submission
+Solutions:
- Review all fields for missing or incorrect information
- Check date formats (DD/MM/YYYY or MM/DD/YYYY)
- Ensure all required fields are completed
- Try submitting again after a few minutes
- Contact technical support with error details
Not receiving confirmation email
+Solutions:
- Check spam/junk email folder
- Verify email address was entered correctly
- Add official domain to safe senders list
- Wait up to 30 minutes for delivery
- Screenshot confirmation page as backup
Need to make changes after submission
+Solutions:
- Minor errors may be corrected at immigration
- For major errors, submit a new application
- Contact immigration authorities for guidance
- Bring supporting documents to explain discrepancies
- Allow extra time at immigration for verification
After Submission: What to Expect
Learn what happens after you submit your MDAC application and how to prepare for arrival in Malaysia.
Prepare for Your Arrival in Malaysia
Learn about the immigration process and what to expect when you arrive with your MDAC confirmation.
Immediate Confirmation
Upon successful submission, you'll receive:
- Digital confirmation receipt with QR code
- Reference number for your application
- Email confirmation (if email provided)
- SMS notification (if phone number provided)
At Immigration
When you arrive in Malaysia:
- Present your MDAC confirmation to immigration officer
- Show your passport and other travel documents
- Answer any additional questions if asked
- Proceed through immigration as normal
Arrival Checklist
Documents to Prepare
- MDAC confirmation receipt
- Valid passport
- Visa (if required)
- Return/onward ticket
- Accommodation booking
Immigration Process
- Join appropriate queue
- Present documents to officer
- Answer questions honestly
- Wait for passport stamp
- Proceed to baggage claim
If Issues Arise
- Remain calm and cooperative
- Remain calm and cooperative
- Provide additional documents if requested
- Explain any discrepancies clearly
- Contact embassy if serious issues
- Keep all receipts and documents
Ready to Apply for Your MDAC?
You now have all the information needed to successfully complete your Malaysia Digital Arrival Card application. Start your application today for a smooth entry into Malaysia.