Made a Mistake on Your MDAC?

Don't panic! Learn how to correct errors or update information on your submitted Malaysia Digital Arrival Card with our step-by-step guide.

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Important Notice

Once submitted, MDAC changes may not be possible. You might need to complete a new application. Read below for detailed instructions.

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Can You Correct MDAC Mistakes?

The ability to correct your Malaysia Digital Arrival Card depends on when you discover the mistake and what type of error it is.

Cannot Be Corrected

After Submission:
  • Personal information errors
  • Passport number mistakes
  • Wrong nationality
  • Incorrect birth date
  • Name spelling errors
Solution: Submit a completely new MDAC application with correct information.

May Be Updated

Contact Information:
  • Email address (if not received confirmation)
  • Phone number updates
  • Emergency contact details
Travel Details:
  • Flight number changes
  • Arrival date modifications
  • Accommodation updates
Note: Contact support or submit new application for major changes.

Step-by-Step Correction Process

1
Identify the Error

Review your MDAC confirmation email and identify exactly what information is incorrect.

2
Check Error Type

Determine if it's a critical error (passport info) or minor error (contact details).

3
Choose Solution

For critical errors, submit new application. For minor errors, contact support first.

4
Take Action

Submit new MDAC or contact support. Keep both confirmations until resolved.

Most Common MDAC Mistakes

Common Passport Mistakes:
  • Wrong passport number
  • Incorrect expiry date
  • Wrong issuing country
  • Name doesn't match passport
Critical: These errors require a new MDAC application as they cannot be corrected after submission.

Date-Related Errors:
  • Wrong arrival date
  • Incorrect departure date
  • Past dates selected
  • Dates outside MDAC validity
Note: MDAC is valid for 3 days from application date, so timing is crucial.

Contact Mistakes:
  • Wrong email address
  • Incorrect phone number
  • Missing country code
  • Typos in email domain
Important: Wrong email means you won't receive your MDAC confirmation.

Flight-Related Errors:
  • Wrong flight number
  • Incorrect airline
  • Wrong departure city
  • Incorrect arrival airport
Tip: Double-check your booking confirmation before entering flight details.

Solutions for Different Scenarios

Submit New Application

When to Use:
  • Critical passport information errors
  • Wrong travel dates
  • Incorrect email address
  • Major personal information mistakes
Steps:
  1. Visit the MDAC application portal
  2. Start a completely new application
  3. Enter all information correctly
  4. Submit the new application
  5. Use the new confirmation for travel
Remember: MDAC is free, so don't pay for corrections on third-party sites.
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Contact Support

When to Contact Support:
  • Technical issues during submission
  • Payment problems
  • Confirmation email not received
  • Urgent travel situations
How to Contact:
  1. Visit the MDAC application portal
  2. Look for "Contact Us" or "Support" section
  3. Provide your application details
  4. Explain the issue clearly
  5. Wait for official response
Tip: Keep your application reference number handy when contacting support.

How to Prevent MDAC Mistakes

Check Your Passport

Have your physical passport ready and double-check every detail before entering information.

Verify Flight Details

Cross-reference your booking confirmation for accurate flight numbers, dates, and airports.

Review Before Submit

Take time to carefully review all information before final submission. Check twice, submit once.

Correct Email

Ensure your email address is correct to receive the confirmation and avoid missing important updates.

Frequently Asked Questions

Unfortunately, once your MDAC is submitted, direct editing is not possible. The system does not allow modifications to submitted applications. If you discover an error, you'll likely need to submit a completely new application with the correct information.

Even small typos in your name can cause problems at immigration since the MDAC must match your passport exactly. If the error is minor (like a single letter), contact support first. For significant name errors, submit a new application immediately.

A new MDAC application is typically processed immediately upon submission. You should receive your confirmation email within minutes. However, ensure you submit your new application at least 24 hours before travel to avoid any last-minute issues.

The MDAC application is completely free. When using the proper application portal, you won't be charged for any application, including corrections. Beware of third-party sites that charge fees for this free service.

If your flight details change significantly (different date, airline, or route), it's recommended to submit a new MDAC with the updated information. Minor changes like seat numbers typically don't require a new application, but major changes should be updated.

Related Information

MDAC Application Portal

Learn how to identify and access the proper application portal safely.

Learn More
MDAC Application Process

Step-by-step guide to filling out your MDAC correctly the first time.

Learn More
Required Documents

Complete list of documents needed for your MDAC application.

Learn More
Need to Fix Your MDAC?

Don't wait! Submit a new, correct application now and travel with confidence.

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